Enter your order number and email to check where your pair is on its way to you.
Enter the details from your confirmation email.
The way you're kept updated depends on how your item is fulfilled:
For items marked with 24h shipping, your order is dispatched quickly from available stock. Once it has shipped, you'll receive a shipping notification with your tracking number. If you selected in-store pickup, you'll get a pickup notification as soon as your order is ready to collect.
For all other items, your order is sourced through our network of trusted suppliers. Throughout the process you'll receive automatic updates at each key stage: when your item has been secured, when it is on its way to us, and when it has arrived at our facilities and been authenticated by our team. Once your order is ready for dispatch or pickup, you'll receive the final notification with tracking or collection details.
We ship with Post Luxembourg and DPD, so your tracking number will take you to their carrier portal.
Our team can look into your order, or read the full shipping and returns policy for the details.
Contact us → Shipping & Returns